As part of the launch, we have reset your website account to connect it with our internal systems. These changes allow us to show your tierprice level online in real time when you shop. Since we used the email address on file in our internal system, this means the email address you had used for logging in may have changed. If you are experiencing issues with logging in please email customerservice@tlfinish.com, info@tlfinish.com or call 1-419-465-8255 and we'll be happy to assist!